We have stayed here many many times and always had a good experience but this time something felt off it felt like it was really going downhill. That is unacceptable I don’t want to stay in a room that had a pet in it I am allergic to dogs and cats and don’t need that hassle of coughing and itchy eyes. I asked if dogs have certain floors and rooms they can stay in and the answer is NO. Stopped at front desk to kindly let them know of my stay… the dog annoyed me the most. I think that’s when I finally said it was time to check out. Went back to room to shower no hot water at 2 in the afternoon… how does that happen? Noticed calcium buildup around sinks, hand prints all over the patio a shoe from previous guest under chair. Went to spa had the bed massage ever loved the spa. Slots treated us well though no big hits but enough to keep letting us play. Casino I couldn’t get a drink to save my life the night before or the next day. Next day food was good at claim jumpers service was good. All was good with dog the rest of the evening. They said they would call guest and security again after another 30 minutes it finally stopped by this time it was 1 am. 30 min more passed still dog barking my husband calmed down to front desk twice with no answer so he got dressed and went down to front desk. The said they would call security (what is security going to do?). After 30 minutes of dog running back and forth in room next to me barking I called front desk. I get it people love their dogs but bringing your dog and leaving it in a room alone to disturb other guests is not cool. Was shocked when I went to my room and could hear a dog barking. Finest Punta Cana By The Excellence Collection All Inclusive.Hotels near Lamar State College - Orange, TX.Hotels near Delta School-Business & Tech.Hotels near Jane Demmon School of Beauty.Hotels near Stage One - The Hair School Lake Charles, LA.Hotels near Sowela Technical Community College.Hotels near Unitech Training Academy - Lake Charles Campus.Hotels near Contraband Bayou Golf Club at L'Auberge Du Lac.Hotels near The Ice Bar - Golden Nugget.Hotels near The Country Club at the Golden Nugget.Hotels with Complimentary Breakfast in Lake Charles.Americas Best Value Inns in Lake Charles.InterContinental (IHG) Hotels in Lake Charles.Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. This property accepts Visa, Mastercard, American Express, and Discover. The provision of housing is linked to their trade, business, or profession. This property is managed by a professional host. Special requests can't be guaranteed and may incur additional charges. Special requests are subject to availability at the time of check-in. This property accepts credit cards cash is not acceptedĬharges for extra guests may apply and vary according to property policy.Ī credit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability upon check-in and may incur additional charges special requests cannot be guaranteed Government-issued photo identification and a credit card may be required at check-in for incidental charges Extra-person charges may apply and vary depending on property policy
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